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The Subtle Differences between Good and Bad Customer Service

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  What exactly is customer service?   Customer service   is basically ensuring that customers are provided with the services As desired by them .It is the assistance that is extended to them ensuring quality, assistance and satisfaction. The difference between good and bad customer service is usually very subtle. Not really overt but something minute hovering on the edge. More often than not it is nothing but the lack of human emotion .Customers are human beings with the same set of expectations as us .When we are asking for paid services we have every Right to get the best of the service .So what basically involves good customer service .Let's look into the factors paving way to good customer service. 1) Promptness On time delivery of customers demand is the first step towards a good customer service. Delays and cancellations can be the worst spoilers in the customer service game .When we talk of services nothing puts a customer off than consistent delays in delivery of ...

6 key Factors that Influence your Business Finance & Accounting Outsourcing Success

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  Outsourcing is the latest fad in the business world .Every business worth its salt has been trying to enter the outsourcing arena .Why is   business financial and accounting   such a lucrative option for outsourcing companies is actually quite simple. One gets to have the best of best via outsourcing the specialized fields like finance and accounting .It's not only a financially viable option but also entails that the best brains are available within the budget .So basically if one wants to have reduced costs, best of the best brains, latest technology and expertise at hand then outsourcing is the only way forward for the following key reasons. Enabling to focus on the key business Finance and accounting are actually one of the most outsourced business activities of all. When the companies outsource the accounting and finance function they are able to concentrate more on their core functions .Thus enabling them to have a more profitable preposition .This is why more and...

5 Key Reasons to Outsource Payroll Processing

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  It is well and truly established that outsourcing is the future of India in a big way .We have taken giant leaps in the outsourcing field .This brings into focus that it's high time to outsource payroll processing   as it involves a lot of tedious work and attention to detail execution .Payroll processing involves engaging the services of par external ty to handle all payroll related activities .Payroll processing is definitely a very tedious and time consuming process involving a lot of man-hours and is also a costly affair .Not taking external help can result in losing focus from crucial business activities.   The trend to outsource payroll processing is definitely catching up and also gaining momentum steadily   Seamless execution of tasks at hand with minimum errors seems to be the general mantra of payroll processing service providers in India .Many factors are determining this mantra execution to the fullest .Let's look into five key reasons for outsour...

Outsourcing in India – Way more than Cost Saving

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  The standard definition of outsourcing is to obtain goods or a service by contract from an outside supplier the term itself suggests the essence of outsourcing .It is made up of two contributing words outside resourcing. In simple words it is nothing but business practice of hiring from outside the parent company to perform certain services or manufacture goods that were traditionally done at in house set up .The most common reason why a company outsources its function is to save on cost .However the benefits it reaps goes way beyond cost saving .Outsourcing in India has proved it. When we talk of in Indian context we can safely say that India has emerged as an outsourcing hub. It is one of the fastest emerging industries in India .The success of outsourcing in India is attributed to bouquet of factors .In India outsourcing has emerged in a really big way .With us being recipient as well as giver of outsourcing processes we have a lot more going for us than just  busine...