How to Improve Growth Rate of BPO Outsourcing in Travel and Hospitality
With the rise in the disposable income, Smartphone penetration, improved connectivity, and tech-savvy millennial generation, there is an exponential boom in the travel and tourism industry. Now the Industry has been evolving more rapidly than ever before and is competing more aggressively in the market place. Newer business models are coming up very fast, and one of the most successful business models remains the BPO outsourcing in travel and hospitality . The modern fast passed global economy has redefined the principal objective of a firm to stay ahead. Creating more value in all the activities of a firm including its products and businesses is taking the front seat of a business objective. It is being followed by the efforts for maximizing the sales as well as revenue. The value chain framework and the transactional cost are the two main management structures that can enable a business to achieve customer satisfaction and develop insights. How BPO growth rate is improving in T...